Optimising Network Costs: A Case Study in WAN Circuit Management

JGC IT Services worked with a mid-sized enterprise with a geographically dispersed network infrastructure facing escalating costs associated with its Wide Area Network (WAN) circuits. Frustrated by budgetary constraints and seeking a more efficient network solution, JGC were brought in to help out.

Initial Observations

High WAN Circuit Costs

Grappling with exorbitant costs related to its WAN circuits, impacting the overall IT budget and hindering the company’s ability to invest in other critical areas

Outdated Contracts

The existing contracts with multiple Internet Service Providers (ISPs) were outdated, lacking flexibility and failing to leverage cost-saving opportunities available in the current market

Redundant Connectivity

Due to having multiple sites and moving from project to project, the management of their WAN connectivity had been neglected. We were able to see redundant connectivity that simply was not needed

Our Approach

Comprehensive Network Assessment

Our team conducted a thorough assessment of the existing network infrastructure. This included an analysis of traffic patterns, bandwidth utilisation, and performance metrics

Contract Renegotiation

We initiated negotiations with the existing ISPs to renegotiate contracts based on the current market rates. Leveraging our industry insights and relationships with providers, we aimed to secure more favourable terms

Consolidation and Optimisation

We identified opportunities to consolidate and optimise the number of WAN circuits, eliminating redundant services and focusing on the most cost-effective solutions

Direct Engagement with ISPs

Establishing direct relationships with ISPs, we worked closely with them to understand their service offerings, negotiate pricing, and tailor solutions that aligned with specific needs

Results

Cost Reduction

By renegotiating contracts and consolidating services, we achieved a significant reduction in WAN circuit costs, delivering substantial savings for the business

Enhanced Contract Flexibility

The renegotiated contracts provided increased flexibility, allowing for scalable solutions that could adapt to future business requirements.

Direct ISP Relationships

Establishing direct relationships with ISPs enabled quicker issue resolution, improved communication, and a better understanding of available services and technologies

Conclusion

Our strategic approach to WAN circuit management not only addressed the immediate cost concerns but also laid the foundation for a more agile and resilient network infrastructure. By leveraging our expertise and industry relationships, we made huge cost savings, improved performance, and positioned itself for future growth.

This case study highlights the importance of proactive WAN circuit management and the tangible benefits that can be achieved through strategic renegotiations and direct engagement with Internet Service Providers.